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  Orlando International Airport - MCO

  Orlando International Airport - MCO
 
Terminal   

Airside 1 at Terminal A 

Check-in Time Domestic: 90 minutes
International: 3 hours*

Even More® Speed

Yes
Ticket Counter Hours 4:15 a.m. - 11:15 p.m.
Baggage Claim Phone Number 1-407-825-2163 (office)
1-407-825-2156 (fax)
Curbside Check-in Yes
Directions to Airport Click Here For Directions
Airport Website Click Here

*Customers traveling on a International flight with JetBlue are required to check in no later than 60 minutes prior to departure or they will be denied boarding.

 
  Address and Phone Number - MCO
 

ORLANDO INTERNATIONAL AIRPORT

JetBlue Airways
9001-H Airport Boulevard
Orlando, FL 32827

General Airport Phone: 1-407-825-2001

 
  Baggage Claim Information - MCO
 

baggage claim location

The baggage service office is located on the A side, Level 2.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The baggage service office is open from 6:30 a.m. until 12:30 a.m.

Orlando Baggage Service Office telephone: 1-407-825-2163
Orlando Baggage Service Office fax: 1-407-825-2156

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 7:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

 
  Boarding & Deplaning Options - MCO
 

Permitting weather and other circumstances, Orlando may offer boarding and deplaning from both the front and back of the aircraft.

The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.

 
  Car Rental Companies - MCO
 

Car rental agencies are located at the airport on Level 1 sides A and B.

Alamo 1-800-327-9633
Avis 1-800-831-2847
Budget 1-800-527-0700
Dollar 1-800-800-4000
Hertz 1-800-654-3131
L&M 1-800-277-5171
National 1-800-227-7368

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

 
  Check-in & Gate Information - MCO
 

ticket counter hours and location

Our ticket counter is located on the Airside 1 at Terminal A and is open from 4:15 a.m. until 11:15 p.m.

We recommend you arrive at the airport 90 minutes prior to departure for domestic flights, and at least three hours prior to departure for international flights. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security.

check-in requirements for domestic travel

Government issued identification is required for all customers 18 years of age and over. Identification is not required for any person under the age of 18.

The name on the ID must match the name in the reservation.

Forms of valid identification for domestic flights are described below:

  • U.S. passport
  • State-issued driver's license
  • U.S. passport card
  • DHS "Trusted Traveler" cards (NEXUS, SENTRI, FAST)
  • U.S. Military ID
  • Permanent Resident Card
  • Border Crossing Card
  • DHS-designated enhanced driver's license
  • A Native American Tribal Photo ID
  • An airline or airport-issued ID (if issued under a TSA-approved security plan)
  • A Registered Traveler Card (that contains the following: Name; Date of Birth; Gender; Expiration date; and a Tamper-resistant feature)
  • A foreign government-issued passport
  • Canadian provincial driver's license or Indian and Northern Affairs Canada (INAC) card

    Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

    Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.

    Your confirmation number or itinerary may be helpful, but are not necessary to check in.

    All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

    check-in requirements for travel to Puerto Rico

    U.S. citizens are not required to have passports to enter Puerto Rico; however, proof of residency or citizenship is recommended for your return.

    Proof of citizenship is:

    • A valid or expired U.S. passport (cancelled passports are not acceptable)
    • Original U.S. birth certificate, and a government issued photo ID
    • U.S. citizenship papers U.S. naturalization papers
    • U.S. military ID

    Proof of residency is:

    • State issued driver's license
    • State issued identification card Alien registration card (green card) which must be the form I-15512 card, the form I-151 is no longer valid.

    Customers traveling with an infant as a lap child could be asked for proof of age, such as a passport, birth certificate or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

    Children who are under 15 years old and U.S. citizens may travel with their original U.S. birth certificate with the raised seal. Children who are over the age of 16 and U.S. citizens are required to travel with photo ID. The photo ID can be a passport, or their original U.S. birth certificate with the raised seal plus a government-issued photo ID. Children over the age of 15 who are not U.S. citizens must hold their own passport.

    If you will be departing from Puerto Rico to another Caribbean Island, with the exception of the U.S. Virgin Islands, you will be required to present proof of citizenship at the airline providing the transportation prior to departure in Puerto Rico, upon entry onto a cruise ship, at the port of entry, and prior to return.

    check-in cut-off time

    Checked baggage may not be accepted less than 30 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

    If you are not checking bags, you may check in up to 20 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

    boarding cut-off time

    Each customer must be onboard the aircraft 15 minutes prior to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

    kiosk check in

    If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than six hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

    You can retrieve your information and check in at a kiosk using one of the following methods:

    • Reservation number
    • Emailed itinerary with the bar code
    • Credit card with your name on it
    • TrueBlue number or email address and password if you're a TrueBlue member.

    In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

    Curbside Check In and Skycap

    JetBlue will offer Curbside Check-in at Orlando International airport.

    Once you've checked in at curbside, your bags will be taken care of and you can head straight to security.

    Please note there is a $2 fee per bag for curbside check in.

    Only credit/debit cards are accepted (no cash).

  •  
      Check in & Pick Up Info for Unaccompanied Minors - MCO
     

    Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

    When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

    drop off information

    When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

    • the parent/guardian has a signed copy of the UMNR form
    • the UMNR is onboard the aircraft 
    • the parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

    In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

    pick up information

    When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

    In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to baggage claim to meet the minor.

    The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

     
      Customer Paging Number - MCO
      If you’re trying to get a hold of someone at the airport call 1-407-825-2000 to have them paged.
     
      Directions to MCO
     

    Orlando International Airport is located 9 miles southeast of downtown Orlando, at the junction of State Road 436 (Semoran Boulevard) and State Road 528 (Beeline Expressway). The most convenient access to the airport is:

    from the North (Altamonte Springs, Sanford, etc.)

    Take Interstate 4 to SR 417 (Greeneway) near Sanford to SR 417 (Greeneway) south. Take SR 417 (Greeneway) south to the Orlando International Airport. OR Take Interstate 4 west to SR 408 (East-West Expressway) in downtown Orlando to SR 408 (East-West Expressway) east. Take SR 436 (Semoran Boulevard) to SR 436 (Semoran Boulevard) south. Follow the signs to the Orlando International Airport. OR Take Interstate 4 west to SR 528 (Beeline Expressway) near International Drive/Lake Buena Vista to SR 528 (Beeline Expressway) east to the Orlando International Airport (Exit 11B).

    from the South/West (Tampa, Walt Disney World, Lake Buena Vista, etc.)

    Take Interstate 4 east to SR 528 (Beeline Expressway) near International Drive/Lake Buena Vista to SR 528 (Beeline Expressway) east to the Orlando International Airport (Exit 11B). OR Take Interstate 4 east to Exit 24E onto SR 417 (Greeneway) near Lake Buena Vista to SR 417 (Greeneway) north. Take Boggy Creek Road north to the Orlando International Airport.

    from the East (Port Canaveral, Cocoa Beach, Titusville, etc.)

    Take Interstate 95 to SR 528 (Beeline Expressway) near Cape Canaveral to SR 528 (Beeline Expressway) west to the Orlando International Airport (Exit 11B) .

    from the Florida Turnpike

    Take the SR 528 (Beeline Expressway) exit from the Turnpike to SR 528 (Beeline Expressway) east to the Orlando International Airport (Exit 11B).

     
      Flight Durations
     

    Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.

    Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

     
      Ground Transportation - MCO
     

    Buses, taxis and shuttle vans are available at the airport on Level 1 sides A and B.

    mass transit

    Lynx buses are available on Level 1 of the Main Terminal, on the B side, in spaces B1, B2 and B3. They depart every 30 minutes to downtown Orlando and International Drive, from 5:30 a.m. to 11:30 p.m. (less frequent on Sundays and holidays).

    Additional connecting service to shopping and residential areas also available.

    GroundLink.com

    JetBlue has a partnership with GroundLink, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

    This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with a knowledgeable, professional and reliable car service and limo provider. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS to ensure efficient and stress-free travel to the final destination.

    shuttle service

    Mears Transportation offers shuttle service that is available on Level 1 on the A and B sides of the Terminal. For additional information call 1-407-423-5566. taxi service Taxis are available on Level 1 on the A and B sides of the Terminal, on Commercial Lane.

    For more information you can call the individual taxi companies.

    Ace Metro/Luxury Cab     1-407-855-1111
    Diamond Cab Company 1-407-523-3333
    Star Taxi 1-407-857-9999
    Town & Country Transport 1-407-828-3035
    Shirley Shuttle
    1-321-631-6457
    Yellow/City Cab
    1-407-699-9999
     
     
      Mileage Information - MCO
     

    The airport is located 9 miles southeast from downtown Orlando. Additional areas of interest:

    Sea World 18 miles
    Universal Orlando 18 miles
    Kissimmee/St. Cloud 20 miles
    Lake Buena Vista 20 miles
    Walt Disney World 22 miles
    Sanford 30 miles
    Port Canaveral 47 miles
    Kennedy Space Center 54 miles
    Daytona Beach, FL 74 miles
    Tampa 77 miles
    Miami 232 miles
    Jacksonville 142 miles
    Daytona Beach 54 miles
     
      Other Airlines - MCO
     

    If you are making a connection in Orlando, here is a list of other airlines at the airport.

    Aerolineas Argentinas 1-800-333-0276
    Aeromexico 1-800-237-6639
    Air Canada 1-888-247-2262
    Air Jamaica 1-800-523-5585
    Air Tran 1-800-247-8726
    Allegro Airlines 1-800-915-7351
    America West 1-800-235-9292
    American Airlines 1-800-433-7300
    American Eagle 1-800-433-7300
    Bahamasair 1-800-222-4262
    British Airways 1-800-247-9297
    Comair 1-800-221-1212
    Delta Airlines 1-800-221-1212
    Frontier 1-800-432-1359
    Iberia 1-800-772-4642
    Icelandair 1-800-223-5500
    Japan Airlines (JAL) 1-800-525-3663
    Lan Chile 1-800-735-5526
    Metro Jet by US Airways 1-800-428-4322
    Midwest Express 1-800-452-2022
    Northwest Airlines 1-800-225-2525
    Royal Air Maroc 1-800-344-6726
    Royal Jordanian 1-212-949-0050
    Saudi Arabian Airlines 1-800-472-8342
    Southwest Airlines 1-800-435-9792
    Spirit 1-800-772-7117
    Sun Country Airlines 1-800-359-6786
    TAM Airlines 1-888-235-9826
    Trans Meridian 1-770-732-6900
    United Airlines 1-800-241-6522
    US Airways 1-800-428-4322
    Virgin Atlantic 1-800-862-8621
     
      Parking - MCO
     

    * All rates are subject to change without notice.

    disabled parking

    Access for disabled customers is available on the shuttle service to/from the terminal.

    For advanced reservations call: 1-407-825-2980

    satellite parking

    Uncovered, patrolled and fenced On-airport satellite parking (Blue, Gold, or Red lot) is available and requires an additional 30 minutes of travel time to the terminal.

    Please follow road signs to whichever satellite parking lot is open.

    Satellite Parking is *$3 for the first three hours, and *$4 for hours four through 24, with a maximum of *$7 per 24-hour period and a 10 minute grace period. Short or Long Term parking is allowed.

    There is a free shuttle service every 10 minutes from the satellite parking lots to the main terminal (Ticketing/Departures) on Level 3 ( A and B).

    Return shuttles depart from the commercial lane parking space A12 (on the A side) and B19 (on the B side) on Level 1 of the main terminal (one level below Baggage Claim/Arrivals). Check posted schedule for times.

    terminal parking

    Terminal garage parking is located on either side of the main terminal with signs to the entrance roads (no oversized (7 feet) vehicles allowed). After Parking, go to Level 3 (Ticketing/Departures) for flight departures.

    The cost for terminal garage parking is *$1 per 30 minutes or part thereof, up to a maximum of *$15 per 24-hour period, with a 30 minute grace period.

    Short-term or long-term parking is available and parking fees can be charged using American Express, MasterCard, or Visa.

     
      Special Service Information - MCO
     

    For your convenience, regular sized wheelchairs are available upon request. Electric carts are not available in the concourse area.

    TTY/TDD phones are located near the Main Terminal phone banks and are also available at the JetBlue ticket counter.