Asistencia especial

JetBlue le da la bienvenida a la oportunidad de proporcionar un servicio de atención amable a nuestros clientes con discapacidades. Para poder proporcionar la asistencia para tus necesidades únicas de viaje, JetBlue recomienda lo siguiente:

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  1. Haz tu reservación lo antes posible.
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  3. JetBlue's on-line booking tool now allows you to add your own special service request so you can let JetBlue know what services you need.
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  5. If you need to add a special service request to an existing reservation, please call 1-800-JETBLUE (1-800-538-2583) for assistance. There is never a booking fee charged when adding special services.
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  7. JetBlue offers assistance specific to your needs through the Disability Assistance Line. Call 1-855-ADA-LINE (855-232-5463) to identify accommodations needed when traveling on JetBlue.
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  9. Hazle saber de tus necesidades al personal del aeropuerto cuando haces el check-in o cuando llegas a la puerta.
Wheelchair assistance icon

Asistencia a sillas de ruedas

Be sure to let JetBlue know if you need a wheelchair in any of our destinations to help ensure a better JetBlue Experience.

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Boarding process and disability seating

If you need assistance, be sure to let our gate agents know if you need to pre-board your JetBlue flight.

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Medical conditions and travel information icon

Medical conditions and travel information

Special guidelines must be followed when traveling.

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Service animal travel icon

Service animal travel

JetBlue welcomes service and emotional support animals in the cabin at no additional charge. Customers will be asked at the station to verify the service the animal provides.

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Customers with cognitive disabilities icon

Customers with cognitive disabilities

JetBlue recognizes the challenges associated with cognitive disabilities such as dementia, Down syndrome, autism and Alzheimer's. Please let JetBlue know what assistance is needed to provide the best travel experience.

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Complaint resolution official (CRO) and Assistive Device Resolution

JetBlue is committed to caring for our Customers with disabilities.

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